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Frequently Asked Questions
Quick answers about our IT services. Still unsure? WhatsApp us.
What IT services does ITEXCORE provide?
Network installation and troubleshooting, structured cabling, business WiFi solutions, dual-WAN failover, VLAN segmentation, firewall and security, network monitoring and audit, IP telephony, AMC plans, biometric attendance, access control, IT support, IT procurement and setup, Microsoft 365 and email, data migration and backup, and CCTV installation.
Do you provide on-site IT support in Lahore?
Yes. All on-site work — installation, troubleshooting and support visits — is handled from Lahore. Services that can be done remotely, such as Microsoft 365 setup, monitoring and data migration, are handled from the UK.
Which areas do you serve?
On-site services in Lahore, Pakistan. Remote services from the United Kingdom. We also serve Dubai, UAE and Mirpur, Azad Kashmir.
Can you fix WiFi dead zones in my home or office?
Yes. We diagnose weak-signal areas and fix them with proper access-point placement, mesh WiFi systems or router upgrades — for both homes and offices.
Do you install CCTV cameras?
Yes. CCTV installation is one of our office services, covering camera setup, DVR/NVR configuration and remote viewing.
Do you offer annual maintenance (AMC) plans?
Yes. We offer AMC plans for offices covering network, systems and ongoing IT support — so small issues never become big outages.
How do I book a consultation?
Call or WhatsApp us on +92 346 5987872, or send a message through the contact page. Booking a consultation is free.
Do you set up firewalls and network security?
Yes — firewall installation and configuration, VLAN network segmentation, and WiFi security for homes and offices.
Can you help with Microsoft 365 and business email?
Yes. We handle Microsoft 365 setup, business email configuration and migration — handled remotely, wherever you are.
Do you install biometric attendance machines?
Yes — biometric attendance installation along with access control systems for offices.